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With CRM technology into the digital future

Implement CRM technology now

Why CRM technology is essential

A modern CRM technology is the backbone of successful customer management. CRM technologies enable companies to manage customer data efficiently, automate processes, and make data-driven decisions. Without powerful CRM software, customer information remains fragmented, processes are inefficient, and potentials are left untapped.

There is no one-size-fits-all CRM technology suitable for all companies. A CRM technology is individually tailored to your company and goals. Therefore, we are happy to assist you in selecting a suitable CRM software by conducting comprehensive requirements management and specifying use cases. Subsequently, our consultants will support you in CRM software implementation, system customization, building a cloud platform and data warehouse, improving your CRM analytics—preferably using artificial intelligence—and training your employees.

Person analyzes interactive dashboards with charts and metrics on large screen in dark office environment; focus on data analysis, business intelligence and digital strategy.

CRM Tool Selection

Finding the right CRM software

We assist you in identifying, comparing, and selecting a relevant provider for your new CRM system.

CRM requirements engineering

Defining clear CRM requirements

We systematically capture your functional and non-functional requirements and develop an individual requirements catalog for your CRM.

CRM use cases

Developing CRM application cases

With specific use cases, we define how your CRM system is optimally utilized in daily operations.

CRM software implementation

Efficient introduction of your new CRM

We are happy to accompany you in implementing your CRM system—from project planning to go-live.

CRM customizing

Customizing your CRM

Every company has specific requirements—we configure and extend your CRM precisely for your business processes.

CRM analytics

Making data-driven decisions

We help you analyze the data of your CRM system and make data-driven decisions.

Artificial intelligence in CRM

Automation for your CRM

We identify the AI technologies you need to take your CRM to the next level.

Cloud and data warehouse

Flexible and scalable data infrastructure

We support you in selecting, migrating, and optimizing a suitable cloud infrastructure and data warehouse architecture for your CRM.

Cloud middleware

Flexible IT architecture for your CRM

We support you in implementing cloud middleware to turn your CRM into a central data hub.

CRM trainings and workshops

Making your team fit for CRM

Through targeted training and workshops, we ensure that your employees optimally utilize and productively use your CRM system.

Implement your CRM technology with us!

Let’s discuss your CRM technology personally. Simply fill out the form, and we will get back to you!

Get your individual consultation now!