Develop your employees into CRM experts through training and workshops
Why CRM training and workshops are important:
The success of CRM (Customer Relationship Management) largely depends on how well the system is understood and utilized by its users. Training and workshops enable your team to fully leverage the potential of your CRM software. Without targeted training, many features remain unused, workflows become inefficient, and user adoption is low. Our training offerings help you optimally equip your team and deepen their CRM knowledge effectively.
What CRM training and workshops are
CRM training and workshops specifically teach the functions of a CRM system. The training programs can range from basic courses to specialized workshops for sales, marketing, and service teams.
Typical challenges in CRM training and workshops
How do I ensure my team uses the CRM system efficiently?
User acceptance is the key to successful CRM utilization. That’s why we offer practical training tailored specifically to your requirements and processes.
Which training formats are best suited for my company?
Every company has different needs when it comes to employee training. We develop customized CRM training programs — from on-demand webinars to interactive in-person sessions.
How can new employees be onboarded quickly to the CRM system?
A structured onboarding process is crucial for quickly making employees productive in the CRM. We are happy to create tailored training packages for new CRM users.
How can I ensure that CRM training delivers measurable results?
Only measurable results demonstrate the real value of CRM training. We integrate success checks in the form of practical exercises and certifications into our CRM training programs to ensure sustainable knowledge transfer.
Our approach to integrating the use of Cloud and Data Warehouse in CRM:
Analysis of CRM training needs
Assessment of current CRM knowledge and identification of training requirements
Development of individual CRM training concepts
Creation of tailored training programs for different user groups
Conducting practical CRM training
Experienced trainers lead interactive workshops, online training sessions, or in-person events
Provision of CRM e-learning
Integration of videos, manuals, and practical exercises into your learning platform or intranet
Success monitoring
Evaluation of learning outcomes through tests and certifications
Your added values – the result of our consulting:
Make your employees CRM experts now!
Let’s talk personally about your CRM training and workshops. Simply fill out the form, and we will get back to you!